FQA
Frequently Asked Questions (FAQ)
1. About Our Crystal Bracelets
Q: What makes your crystal bracelets special?
A: Our bracelets are crafted from high-quality natural crystals, designed and handmade to combine elegance and positive energy.
2. Shipping Information
Q: What are your shipping rates?
A: We offer free shipping for orders over $50 within the United States and over $100 for international orders.
Q: How long does shipping take?
A: Orders are shipped within 2 days of purchase. Delivery typically takes about 2 weeks, depending on your location.
3. Payment Methods
Q: What payment methods do you accept?
A: We currently only accept payments through PayPal for secure and convenient transactions.
4. Returns and Refunds
Q: What is your return and refund policy?
A: If you are not satisfied with your purchase, you can return the product by following these steps:
- Ship the item back to our original address at your own expense.
- Once we receive the item and confirm it is undamaged, we will issue a full refund.
5. Additional Questions
Q: How can I contact you?
A: If you have further questions, please reach out to us via email or our contact form. We’re here to help!